Surge sucks. Get your money back, NYC.

Send us your surge-ified Uber receipts and we’ll hook you up with a free ride credit equal to the surge fees you paid.*

Step 1.  Sign up to be eligible for free ride credit

 
By submitting, I accept the *Terms & Conditions


Step 2.  Here’s how to send us your NYC Uber surge receipts

  • Search “uber surge receipt” in your email inbox to find receipts
  • Forward each valid NYC receipt to surgesucks@gett.com

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SURGE-VIVORS HALL OF SHAME

Have you fallen victim to ridiculously high surge fee? We think you deserve some notoriety in the hall of shame. If you’re the surge-vivor that paid the most, we’ll even throw $1,000 in Gett ride credit your way to ease the pain.

The winner/loser will be notified on September 3, 2016.

FAQs

How it works

WHO ARE WE?

Gett is the best way to get around New York City. Never pay surge. Never pay more than your quote. Visit gett.com to learn more.

WHY ARE WE PAYING FOR UBER’S ‘SURGE’ FEES AND LYFT’S ‘PRIME TIME’ FEES?

Nobody likes greedy surge fees. When Uber surges, many of their customers are unfairly priced out of the market, just when they need a ride the most.

We’re letting you know that we offer a surge-free alternative. Gett’s flat-rate pricing means riders know upfront what they’ll pay every time they ride. You deserve to ride without pesky surge charges.

HOW DO I SUBMIT MY UBER OR LYFT RECEIPT FOR GETT RIDE CREDIT?

It’s simple. Just sign up on SurgeSucks.com and then forward your email receipts to SurgeSucks@gett.com for any rides taken in New York City.

HOW OFTEN CAN I SUBMIT RECEIPTS FOR GETT RIDE CREDIT?

You can submit receipts as often as you like and will receive Gett ride credit for the amount of ‘Surge’ & ‘Prime Time’ up to a maximum of $100 provided that the receipts are deemed eligible. The credit is only valid throughout the United States. For each submission we are rounding up the amount of ride credit in increments of $5! So if you were charged $21 in surge fees, you’ll receive $25 in Gett credit!

HOW WILL I RECEIVE MY GETT RIDE CREDIT?

You will be sent your Gett ride credit within two business days. You must use the credit by September 30th, 2016.

WHO IS ELIGIBLE?

Anyone who has paid Uber’s exorbitant ‘Surge’ fees or Lyft’s greedy ‘Prime Time’ fees in New York City. Gett will reimburse you in Gett credit for the amount paid in ‘Surge’ or ‘Prime Time’ fees as shown on the receipt submitted.

WHAT IF I DON’T HAVE THE GETT APP?

Simple. Just visit dl.gett.com to download the app on the IOS or Google Play store.

HOW DO I WIN $1,000 IN GETT RIDE CREDIT?

The person who submits the highest Uber ‘Surge’ or Lyft ‘Prime Time’ fee for a single ride wins $1000 in Gett ride credit. The winner will be selected on September 3, 2016 and the leaderboard will be reset. Be sure to check whether you rank in the top 5 in the leaderboard above which is updated each business day.

HOW OFTEN CAN I SUBMIT TO WIN $1,000 IN GETT RIDE CREDIT?

You can submit receipts as often as you like for your chance to win $1,000 in Gett ride credit. Be sure to check whether you rank in the top 5 in the leaderboard above – we update it each business day. The winner will be selected on September 3, 2016 and the leaderboard will be reset.

I HAVE MORE QUESTIONS – CAN I TALK TO SOMEONE?

Absolutely! Unlike many of our competitors, we have a NYC-based support team that is available by phone 24/7. Give us a ring anytime at 1.855.200.4388.